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Frequently
Asked.

Everything you need to know about ChronoAstra, personalization, craftsmanship, shipping, and ownership.

Customization

Every ChronoAstra begins with a real moment in time.

Using astronomical data, we calculate the exact visible night sky from your chosen date, time, and location. Your stars and constellation layout are then individually prepared and precision pad printed onto your dial.

No two skies are ever identical, making every ChronoAstra a true one-of-one timepiece.

Yes.

Our digital configurator allows you to preview your watch in real time while customizing your dial material, case finish, movement, engraving, and personal starmap.

The preview is designed to closely represent the final watch, though slight differences may occur due to the natural characteristics of materials and finishing.

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ChronoAstra watches can be customized through:

  • Personal starmap generation
  • Deep Space Enamel, Black Aventurine, Blue Aventurine, or White Dwarf dials
  • Natural Grade 5 titanium or black DLC titanium cases
  • Swiss Ronda quartz or Miyota automatic movements
  • Leather, FKM rubber, or integrated titanium bracelet options
  • Personalized caseback engraving
  • 34mm or 40mm case sizes

Every watch is assembled specifically for your chosen configuration.

Yes.

You can generate a starmap from nearly any date, time, and location meaningful to you, including anniversaries, births, weddings, graduations, or other important moments.

Yes.

ChronoAstra uses astronomical coordinate data to recreate the visible night sky from your selected moment as accurately as possible within the artistic format of the dial.

CRAFTSMANSHIP & MATERIALS

ChronoAstra watches are crafted using premium materials including:

  • Aerospace Grade 5 titanium cases
  • Sapphire crystal with anti-reflective coating
  • Swiss Super-LumiNova BGW9
  • Deep Space Enamel
  • Aventurine stone dials
  • DLC-coated titanium finishes
  • Genuine Italian leather and FKM rubber straps

Each watch is individually finished and assembled.

Grade 5 titanium is significantly stronger than standard titanium while remaining exceptionally lightweight.

It is far more difficult to machine and polish than stainless steel, but allows us to create watches that feel incredibly comfortable on the wrist while maintaining sharp finishing and long-term durability.

Deep Space Enamel is ChronoAstra’s ultra-deep black dial finish designed to create maximum celestial contrast and depth.

The surface allows your stars and constellation details to appear suspended against a near-black void.

ChronoAstra currently offers:

Swiss Ronda Quartz

Slim, precise, and highly reliable for effortless daily wear.

Miyota Automatic

A self-winding mechanical movement powered by motion and designed for those who appreciate traditional watchmaking.

Yes, all our watches are rated for at least 5ATM/50M.

ChronoAstra watches are designed for everyday wear and feature water resistance suitable for daily activities.

However, we do not recommend swimming, diving, or exposing leather straps to prolonged water contact.

We recommend:

  • Cleaning the case with a soft microfiber cloth
  • Avoiding harsh chemicals
  • Keeping leather straps dry when possible
  • Storing the watch away from extreme temperatures or magnetic environments

Like all finely finished timepieces, your ChronoAstra should be treated with care.

ORDERS & SHIPPING

Because every ChronoAstra is individually produced, delivery times vary depending on current production volume and configuration.

Estimated timelines are displayed during checkout and updated regularly throughout production.

Each watch is built specifically for the person ordering it rather than pulled from existing inventory.

Meaning if you choose a June reservation we will aim to ship your timepiece sometime in that month. Once our production capacity for that month is reached our system will automatically offer only the following month and so on.

Yes.

ChronoAstra ships worldwide using insured international shipping services.

Shipping availability and import conditions may vary depending on the destination country.

Yes.

Worldwide shipping is currently included during launch with all orders.

Yes.

Once your order ships, you will receive tracking information by email.

Production updates may also be shared throughout the manufacturing process.

Import taxes and duties vary depending on destination country.

ChronoAstra subsidizes or covers a significant portion of international shipping-related costs where possible, though final import fees may still apply depending on local regulations.

Where the order says VAT Included or no hidden fees we will ship duties/tax/vat paid for all customers.

RETURNS & WARRANTY

Because every ChronoAstra is individually customized and produced specifically for the customer, orders are generally non-returnable once production begins.

Each watch contains a personalized starmap and configuration unique to its owner, making it impossible to restock or resell as standard inventory.

If there is an issue with your order, our team will always work with you directly to find the best possible solution.

ChronoAstra includes a warranty covering manufacturing defects related to the movement, case construction, and assembly under normal use conditions.

The warranty does not cover:

  • Accidental damage
  • Improper use
  • Normal wear over time
  • Strap wear
  • Damage caused by unauthorized repairs or modifications

Full warranty details are available upon purchase.

Yes.

ChronoAstra offers servicing and repair support for eligible watches.

Depending on the watch and issue, servicing may include movement work, refinishing, crystal replacement, pressure testing, or strap replacement.

Please contact us as quickly as possible after placing your order.

If production has not yet begun, we may still be able to update your personalization details.

Once dial production and engraving begin, changes may no longer be possible.

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Still have questions?

Our Concierge TeamIs Here to Help.

Email Support@chronoastra.com and we would love to answer any ChronoAstra questions or needs you might have.

If you need assistance with customization, sizing, production timelines, or creating the perfect starmap, our team is available to help.

Contact Concierge